Delta Air Lines is taking legal action to seek compensation from CrowdStrike and Microsoft following a global IT outage. The disruption, caused by a CrowdStrike program update affecting Microsoft Windows devices, led to flight cancellations, affecting thousands of passengers and costing the airline hundreds of millions of dollars.
Delta's move could set a precedent for other companies seeking financial redress for similar incidents. CrowdStrike, while not offering financial help, aims to prevent future recurrences and provide advice.
Government authorities are urging transparency, with Delta Air Lines potentially facing costs of up to $500 million due to the tech outage.
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