Delta CEO expresses frustration at CrowdStrike and Microsoft for a $500 million outage, impacting the airline's operations and causing significant losses. The airline seeks compensation as a US Olympics sponsor with NBC broadcast rights.
Delta CEO criticizes the outage, contrasting it with Apple's reliability. The outage led to IT costs, lawsuits against CrowdStrike, and reevaluation of partnerships.
Delta compensated affected travelers and faced repercussions in the form of cancellations and financial losses, including a $100 million impact on travel to the Paris Olympics. The U.S. Department of Transportation is investigating Delta's response to the outage.
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